Privacy Policy

Last updated: February 2026

1. Introduction

FileMinder ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

We collect information you provide directly:

• Account information (name, email address)
• Company details (company number, registered office)
• Payment information (processed securely via Stripe)

We automatically collect:

• Usage data and analytics
• Device and browser information
• IP addresses and cookies

3. How We Use Your Information

We use your information to:

• Provide and maintain our service
• Send filing deadline reminders and notifications
• Process payments and manage subscriptions
• Improve and personalise your experience
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers (Stripe for payments, Resend for emails)
• Regulatory bodies when required by law
• Companies House API for company data verification

5. Data Security

We implement appropriate technical and organisational measures to protect your data, including encryption in transit and at rest.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability

7. Cookies

We use essential cookies to maintain your session and preferences. See our cookie consent banner for more details.

8. Contact Us

For privacy-related enquiries, contact us at hello@fileminder.co.uk.