Letter of Engagement
Last updated: July 2026
This Letter of Engagement sets out the basis on which Fileminder Ltd will provide professional services to you. Please read it carefully. By proceeding with our services, you confirm your agreement to the terms set out below and in our Terms of Service (fileminder.co.uk/legal/terms-of-service).
About Fileminder Fileminder Ltd is registered in England and Wales (Company No. 17027059). Registered office: 159 Kilburn High Road, London, NW6 7HU. We are regulated by AAT, authorised as an ACSP by Companies House, supervised for AML by AAT, and hold Professional Indemnity Insurance. Our accountants hold ACCA qualifications and operate under ACCA's ethical standards.
Scope of Services This engagement covers the services confirmed in your plan or service agreement. The services Fileminder provides are:
Director ID Verification: We will verify your identity as a UK company director through the ACSP route and submit a verified identity confirmation to Companies House on your behalf. We accept Emirates ID, Saudi national ID, Kuwaiti civil ID, Qatari ID, Bahraini CPR, Omani national ID, and GCC passports. Verification is completed remotely, typically within 24 hours of receiving your documents.
Confirmation Statement: We will prepare and file your company's annual confirmation statement with Companies House within the required deadline, based on information you provide and our review of your current Companies House register.
Annual Accounts and Corporation Tax: We will prepare your company's statutory annual accounts in accordance with applicable UK accounting standards (FRS 102 or FRS 105 as appropriate) and file them with Companies House. We will prepare and submit your Corporation Tax return (CT600) to HMRC and calculate your corporation tax liability. We will advise you of payment deadlines.
Registered Office: We will provide a professional London address (159 Kilburn High Road, London, NW6 7HU) for use as your company's registered office. All official mail received at this address will be scanned and forwarded to you by email on the day of receipt.
Business Credit Check: We will obtain a company credit report from Creditsafe for the UK company you specify and provide it to you with a plain-language summary of key risk indicators.
Business Bank Account Assistance: We will assist you in preparing the documents required to apply for a UK business bank account, advise on suitable providers (including Wise Business, Revolut Business, and Airwallex), and guide you through the application process. We do not open accounts on your behalf — the account must be applied for in your name as the company director, as required by law.
Rescue Service: We will review your company's filing history, identify all overdue filings and outstanding penalties, prepare and submit overdue confirmation statements, annual accounts, and Corporation Tax returns, and advise on any steps required to prevent or reverse strike-off proceedings.
What We Need From You To carry out these services, you agree to: provide accurate and complete information when we request it; supply identity documents and any AML-related information promptly; notify us immediately of any changes to your company's directors, shareholders, or registered address; instruct us in sufficient time to meet deadlines — we recommend allowing at least 4 weeks before any statutory filing deadline; respond promptly to requests for information or approval of draft documents.
Our Responsibilities We will: carry out the agreed services with reasonable skill and care; use qualified professionals who meet the standards required by AAT and ACCA; meet filing deadlines where we have received all required information in time; keep you informed of key deadlines and any issues that arise; maintain confidentiality over all information you share with us.
Fees Our fees are set out at fileminder.co.uk/pricing or as agreed in writing. Annual plan fees are payable in advance. One-off fees are payable before work commences or on delivery, as agreed. Fees for additional work outside the agreed scope will be confirmed before we proceed. We may suspend services if invoices remain unpaid for more than 14 days.
Anti-Money Laundering As an AAT-regulated and AML-supervised firm, we are required by law to verify the identity of all clients before providing services. You agree to provide: a valid passport or national identity document; proof of address (utility bill, bank statement, or equivalent dated within 3 months); information about the source of funds for your company where required. We may conduct electronic identity checks using third-party verification services. We cannot begin work until AML due diligence is complete. If at any time we are unable to satisfy our AML obligations, we may suspend or terminate the engagement. We are required to report certain matters to the National Crime Agency and cannot advise you if such a report is made.
Confidentiality All information you share with us is treated as strictly confidential. We will not disclose it to third parties except where required by law or regulation, or with your written consent. Our staff and any subcontractors are bound by equivalent confidentiality obligations.
Professional Indemnity Insurance Fileminder holds Professional Indemnity Insurance as required by AAT regulations. A certificate of insurance is available on request.
Limitation of Liability Our liability for any claim arising from this engagement is limited to the total fees paid by you in the 12 months before the claim. We are not liable for penalties arising from late or inaccurate information you provide, or from decisions you make based on our advice. Full details are in our Terms of Service.
Termination Either party may end this engagement with 30 days' written notice. We may terminate immediately if you provide false information, fail to pay, or if continuing would breach our regulatory obligations. You remain liable for fees for work completed before termination.
Complaints If you are unhappy with our service, please contact support@fileminder.co.uk. We will acknowledge your complaint within 2 business days and aim to resolve it within 14 days. If your complaint is not resolved, you may escalate to AAT at www.aat.org.uk/complaints. Our full complaints procedure is at fileminder.co.uk/legal/complaints-procedure.
Regulatory Information Fileminder Ltd is regulated by AAT (Association of Accounting Technicians) · ACSP-authorised by Companies House · AML-supervised by AAT · Professional Indemnity Insured · Company No. 17027059, England and Wales.
Governing Law This engagement is governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the English courts.
Acceptance By proceeding with our services — whether by making payment, signing a service agreement, or instructing us to begin work — you confirm that you have read and agreed to this Letter of Engagement and our Terms of Service.
Contact Fileminder Ltd · 159 Kilburn High Road, London, NW6 7HU · support@fileminder.co.uk · wa.me/447926062097